IFS Cloud 25R2: Unlocking 10X Industrial Workforce Capacity with Digital Workers and Applied Industrial AI
IFS Cloud 25R2: Unlocking 10X Industrial Workforce Capacity with Digital Workers and Applied Industrial AI |
| [27-November-2025] |
Latest release demonstrates how IFS.ai continues to deliver contextual, embedded, industry-specific intelligence, and now agentic Digital Workers, to drive measurable outcomes, at speed, in the mission-critical industries that keep our world running. LONDON, Nov. 27, 2025 /PRNewswire/ -- IFS, the leading provider of Industrial AI software, today announced the release of IFS Cloud 25R2, applying the very latest in AI innovation to the realities of hardcore, industrial work. The release introduces powerful new agentic AI capabilities, including IFS Loops Digital Workers that think, decide, and act across systems, operating as integral members of the industrial workforce. Industrial AI is an operational reality. With 25R2, IFS demonstrates that when deployed at scale, Industrial AI multiplies human capacity against the backdrop of acute labor shortages. At its flagship event, Industrial X Unleashed, IFS revealed a foundational truth: generic AI fails in industrial reality. Industrial sectors face an unprecedented capacity crisis as £17 trillion of capital is deployed to create AI factories, rebuild aging infrastructure, and stabilize volatile supply chains. Meanwhile, millions of industrial jobs sit unfilled and 50% of the industrial workforce is due to retire in the next five years, taking critical experience and expertise with them. IFS Cloud 25R2 addresses this directly with applied Industrial AI and Digital Workers that have the potential to expand industrial workforce capacity infinitely. Speaking at Industrial X, New York, IFS customer Pedro Buhigas, CIO at Kodiak Gas Services, said: "If half of our workforce engages with the [IFS Loops] agent once per day, that's three million dollars a year of ROI. More importantly, that's ninety thousand hours we can give back to field service technicians to do their job." With 25R2, IFS.ai expands its embedded intelligence and Digital Workers across the IFS Cloud suite, launching new AI-driven capabilities in its ERP, EAM and FSM solutions that make AI a true co-worker with contextual knowledge for every role. Christian Pedersen, Chief Innovation Officer, IFS, said: "The strength of our solutions lie in their application – AI deeply embedded into the complex processes and workflows of industry to work autonomously, intelligently, and profitably. Generic, consumer-grade AI tools simply can't cut it in these environments. This is what attracts world-leading AI partners to work with us as they seek to expand in the industrial space. It's why customers trust us to transform their operations. This is the next frontier in Industrial AI, and IFS is defining it." Ending the Invisible Work Problem – the Next Generation of Automation Industrial organizations face a hidden productivity drain: the "invisible work" – repetitive, time-consuming tasks that consume 40-60% of field and operations staff capacity but drive minimal strategic value. These repetitive workflows (order processing, inventory management, maintenance scheduling, data entry) delay critical operations, result in unplanned downtime, prevent first-time fixes, and consume hours that frontline experts could spend on high-value judgment calls. IFS Loops Digital Workers represent the next generation of automation – advanced software agents that work alongside teams. They are embedded to execute complex workflows across systems, streamline repetitive processes, and deliver continuous operational value. All within a secure, governed, and fully auditable environment built for enterprise scale. IFS Loops Digital Workers are fundamentally different from consumer-grade automation tools. They:
Industrial AI is expanding the workforce, not replacing it. Digital Workers multiply human capability when labor shortages and infrastructure demands have never been greater. The first five Digital Workers available are:
Cathie Hall, Chief Product and Customer Officer, IFS, commented: "Our commitment to customers is to embed industrial-focused AI where it matters most - in the daily workflows of field technicians, maintenance planners, and operations teams. We're ensuring that what we build is immediately adopted and delivers measurable impact, all with AI at the core. This reflects confidence in our technology and our ambition to lead the market by operating with deeper customer connection than anyone else. AI Embedded for Real-Time Orchestration of Industrial Operations and Supply Chains Alongside Digital Workers, IFS Cloud 25R2 embeds Applied Industrial AI throughout the customer journey:
"[With IFS] it wasn't just about the technology, it was about business processes, operating best practices, and business acumen. My team was totally energized; we had junior through senior members all in the same room, and it allowed us to stop, innovate, and streamline processes in flight. Through that transition and technology partnership, we drove 30 % savings to the bottom line - proof of how simplifying complexity pays off."- Tony Alloway, VP North American Operations, BGIS, IFS customer, speaking at Industrial X Unleashed Sustainable and Profitable Growth IFS Cloud 25R2 continues to embed sustainable practices automatically while driving financial returns for customers. New AI-powered KPI Narrative Generation and enhanced emissions tracking integrate sustainability into every operational decision - bringing visibility to the forefront rather than treating it as a month-end reporting exercise. This results in companies strengthening compliance and sustainability reporting while proving that profitability and sustainability advance together. IFS Cloud 25R2 is available from 27 November. For more information about IFS Loops Digital Workers and the latest release, visit https://www.ifs.com/ifs-cloud/ifs-cloud-release CONTACT: IFS Press Contacts: EUROPE / MEA / APJ: Adam Gillbe NORTH AMERICA / LATAM: Mairi Morgan This information was brought to you by Cision http://news.cision.com The following files are available for download:
SOURCE IFS | ||||
Company Codes: Bloomberg:IFSA@SS,Bloomberg:IFSB@SS,ISIN:SE0000189946,ISIN:SE0000189953,RICS:IFSa.ST,RICS:IFSb.ST,Stockholm:IFS.A,Stockholm:IFS.B |
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