Kyndryl Readiness Report: AI Delivers Early Returns, Pushing Enterprises to a Tipping Point
Kyndryl Readiness Report: AI Delivers Early Returns, Pushing Enterprises to a Tipping Point |
| [20-October-2025] |
Businesses report AI momentum – but foundational gaps in tech and talent now define the next phase of progress NEW YORK, Oct. 20, 2025 /PRNewswire/ -- Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise services, today released its second annual Kyndryl Readiness Report, drawing on responses from 3,700 senior leaders across 21 countries. The data reveals an instance of momentum and reflection – as businesses report growing returns from AI investments while facing mounting pressure to modernize infrastructure, scale innovation efforts, reskill workforces and manage risk in an increasingly fragmented regulatory landscape.
"A readiness gap exists as enterprises grapple with the promise of transformative value from AI," said Martin Schroeter, Chairman and CEO of Kyndryl. "While 90% of organizations think they have the tools and processes to scale innovation, more than half are stalled by their tech stack, and less than a third say their employees are truly ready for AI. Closing that gap is the challenge and opportunity ahead." Last year's report revealed a critical gap between perception and preparedness: while 90% of business leaders believed their IT infrastructure was best in class, only 39% felt it was ready for future disruption. While there has been momentum – that tension remains. This year:
AI spending rises along with ROI expectations – with cyber resilience top of mind Business leaders across all industries and countries say their company's AI spending jumped 33% on average since last year, with 68% investing "heavily" in at least one form of AI. As AI investments rise, so does the pressure to show value – and protect it. Three in five leaders say they feel more pressure this year to deliver ROI from AI than last. Their top use case? Cybersecurity. Cloud is under pressure as geopolitical and regulatory disruption drive change Many organizations are also revisiting their cloud infrastructure, prompted by new global regulations and growing concerns about data sovereignty. Three in four leaders report concerns about the geopolitical risks associated with storing and managing data in global cloud environments, and 65% have adjusted their cloud strategies in response – by investing in data repatriation, reassessing vendors, and shifting toward private cloud models. Talent and Culture – the next readiness frontier As leaders look to scale innovation, people readiness is emerging as a key barrier – and a key opportunity. While nearly 9 in 10 believe AI will completely reshape jobs in the next year, only 29% feel their workforce is ready to successfully leverage the technology and concerns remain around the skills needed to succeed in this era. Many organizations are also battling cultural barriers – with nearly half of CEOs reporting their organization stifles innovation (48%) and moves too slowly in decision-making (45%). Those pulling ahead – dubbed "Pacesetters" in the report – aren't just investing in innovation. They're uniquely prioritizing culture, upskilling and leadership alignment. Compared to organizations who are lagging in these areas, Pacesetters are:
To read the report, visit Kyndryl's Readiness Report. Methodology The 2025 Kyndryl Readiness Report combines survey data from 3,700 senior leaders and decision-makers across 21 countries with insights from Kyndryl Bridge, the company's AI-powered, open integration digital business platform. The Report uncovers the drivers, barriers and trade-offs that can make or break the ability of organizations to protect, sustain and accelerate their performance and future-proof their mission-critical processes. About Kyndryl Kyndryl press contact
SOURCE Kyndryl | ||
Company Codes: NYSE:KD |
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